Privacy Policy

Effective Date: 01/01/2026

At ZoChord, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services. We are fully compliant with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring your data is handled transparently and responsibly.

1. Information We Collect

We may collect the following types of data:

• Personal Identifiable Information (PII): Name, email address, phone number, company name.
• Technical Information: IP address, browser type, device information, and cookies.
• Usage Data: Pages visited, time spent, interaction data.

2. How We Use Your Data

Your data is used for:

• Providing Zoho implementation services
• Improving user experience and website performance
• Responding to inquiries and support requests
• Sending marketing communications (opt-in only)
• Compliance with legal obligations

3. Your Rights Under GDPR & CCPA

• Right to Access: You can request access to the personal data we hold about you.
• Right to Deletion: You may request we delete your personal data.
• Right to Opt-out (CCPA): You can opt out of the sale of your personal data.
• Right to Correction & Portability

4. Data Security

We use industry-standard encryption, firewalls, and secure data centers to protect your information.

5. Data Retention

We retain your data only as long as necessary for our service delivery, legal obligations, or business needs.

6. Cookies and Tracking

Refer to our Cookie Policy for more details.

7. Contact

If you have questions or requests about your data, please email us at privacy@zochord.com.